Real Protection Program

What I Do For You

I work with your leadership and key staff, and I do the work in your actual workplace:

1. Assess your actual worksite, in person.
A hands-on safety hazard assessment covering the real-world risks from the public, clients, patients, vendors, and domestic‑violence spillover, so we’re working from what’s actually there, not a generic checklist.

2. Decide what to change, and put it in place.
Remediation strategy sessions to identify the processes and environmental factors that can change to reduce hazards, then implementation of those practices with you.

3. Build your plan.
A written workplace violence prevention plan aligned with California requirements, with clear roles and responsibilities for owners, managers, and staff, plus an incident response, documentation, and complaint and investigation process you can actually run.

4. Train your people.
Managers learn what to do and say when something happens, what must be documented, and how to conduct and document internal investigations in a way that looks reasonable and defensible if it’s ever reviewed. Staff learn personal safety, strategies to avoid physical harm, and de‑escalation skills matched to your environment:

• Front desk and reception
• Site visits and field work
• Shop floor and light manufacturing
• Client‑facing offices and treatment rooms

5. Lock in a review process.
So you don’t just react and move on. You handle incidents consistently, capture lessons learned, and keep your plan and training aligned with how work is actually done.

Why This Program Is Different

This work is grounded in 30 years of investigating violent incidents and seeing how plaintiff attorneys, regulators, and courts evaluate what an organization did before and after violence occurred. I’ve seen what employers thought would protect them, and why it often didn’t:

• Policies that existed on paper but were never implemented
• “Trainings” no one could document
• Incident reports that were incomplete, inconsistent, or biased
• Investigations that looked more like box‑checking than real fact‑finding

That’s the gap between paper and real protection. The Program closes it for small California organizations, including:

• Medical and dental practices
• Law offices
• Engineering and consulting firms
• Contractors working in the field
• Light manufacturing operations
• Other small employers with public or client contact

Why This Matters Now

California’s workplace violence requirements are not optional, and they don’t just apply to big companies. Many organizations assume they’re covered because they have a general safety policy or did a one‑time training. In reality, California expects:

• A written plan that matches your actual risks
• Real implementation of that plan in day‑to‑day operations
• Training tailored to your employees’ real‑world risks, including strategies to avoid physical harm
• Timely, effective reporting, investigation, and follow‑up
• A plan that isn’t just on paper, but is actively used and updated

Compliance, done right, is not red tape. For small California employers, it’s one of the best tools you have to prevent violent incidents and protect your business if something does happen.

How the Real Protection Program Works

This isn’t a generic training series. It’s a hands‑on implementation for small California organizations that need a working safety and incident management system, not just a binder.

Stage 1: Assess & Stabilize

• In‑person hazard assessment of your worksite
• Review of your existing policies, incident history, and current practices
• Identify your highest‑risk gaps and quick wins

Stage 2: Build, Document & Implement

• Remediation strategy sessions and implementation of the changes that reduce your hazards
• Your written plan, policies, procedures, checklists, and forms
• A clear incident response and documentation process, with tools managers can actually use under pressure

Stage 3: Train, Test & Improve

• Manager training on response, documentation, and internal investigations
• Staff training on personal safety, strategies to avoid physical harm, and de‑escalation
• Scenarios based on your real‑world risks, then refinements and a review rhythm you can keep

What You’ll Have When It’s Done

• A system that’s real, not just paper: a written plan and incident process aligned with California expectations, built around your actual workplace
• Managers who know how to respond, document, and follow up when something happens
• Staff who understand expectations and have practical tools for staying safer
• A documentation trail and investigation approach that look reasonable and defensible if they’re ever scrutinized
• The confidence that what you have would hold up, and a repeatable way to strengthen it over time