Can Your Staff Conduct Internal Investigations That Instill Confidence.

Conducting internal investigations that instill confidence in the process is critical to maintaining trust as an organization. 

Ineffective internal investigations can lead to employees being reluctant to report workplace issues, which in turn can result in workplace issues festering, or worse, exploding into violence. The inability to conduct effective internal investigations that get to the truth, can lead to costly litigation that drains an organization's resources and harms an organization's reputation.

It can lead to higher employee turnover and absenteeism rates, reduced productivity, lower sales, and reduced profit.

Yet, few of those tasked with conducting internal investigations, including HR personnel, safety personnel, managers, and even owners, know how to conduct an internal investigation that develops the type of quality information that decision makers need. And that your employees can have confidence in.

For many years, I conducted high level contract internal investigations for the New Mexico Judicial Standards Commission into allegations of misconduct by judges, the City of Albuquerque's Employee Equity Office, and for many private businesses, and nonprofit organizations.

And attorneys often hired me to conduct investigations into the adequacy and sufficiency of internal investigations (to investigate the investigations) conducted by employers in employment related litigation.

I now provide internal investigation training to organizations. Here's how I can help your organization develop and implement an effective complaint and internal investigation process:

• Assess your current complaint and investigation process.
• Identify areas where processes and practices that can be improved.
• Provide training in conducting interviews of the parties involved and witnesses.
• Provide guidance on what other information sources are beneficial for conducting internal investigations.
• Help develop an effective report process that conveys information to decision makers that still protects the confidentiality of the process.
• Set up processes to ensure that everyone involved in the process is protected from retaliation.

If you're ready to take the guesswork out of implementing and effective complaint and investigation process that instills confidence and protects your organization's operations click on the button below and schedule a free consultation.